Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description We invite you to become part of our Crew at one of the most desirable destinations on the Eastern Shore, Inn at Perry Cabin. A historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities. As a member of our Crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin! For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com At Pyramid Global Hospitality, we are committed to caring for our team members by offering a comprehensive benefits package for full-time employees. Our benefits include medical insurance with employer contribution, as well as vision, dental, life, pet, and accident insurance options. We also provide a 401(k) program with an employer match and immediate full vesting, along with paid time off. Plus, all employees, including part-time team members, enjoy exclusive discounts across our portfolio of hotels. Join our team and experience the support, flexibility, and benefits that help you thrive both professionally and personally. Overview We are looking for a leader with exceptional Food & Beverage skills who can create a team spirit, have a Yes I Can" attitude and inspire team performance. JOB DESCRIPTION TITLE: Restaurant Manager DIVISION: Food & Beverage DEPARTMENT: Restaurant REPORTS TO:Assistant Director of F&B CLASSIFICATION: Exempt REPORTING STRUCTURE: POSITION SUMMARY Ensure proper training and supervision of all personnel in order to provide the highest caliber of service to all guests. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position. ESSENTIAL JOB FUNCTIONS 1. Assist the Assistant Director of F&B with the daily operations of the Stars and Purser’s Pub. 2. Be thoroughly familiar with all restaurant menu items, specials, beverages, etc. 3. Maintain safe working conditions and practices. 4. Supervise floor during operation. 5. Set service staff schedules. 6. Monitor and critique the quality of the food. 7. Maintain food displays, special boards and/or descriptions. 8. Check reservations against VIP list from front desk; handle special attention details as needed. 9. Ensure service to all guests follows established standards, is consistent, efficient and courteous. 10. Assist staff with their job functions to ensure optimum service to guests. 11. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. 12. Document pertinent information in department’s logbook. 13. Enhance company EEO position by making a good faith effort to recruit, select, develop, and retain protected class employees. 14. Monitor staff to assure that they are following established safety and infection control policies and procedures including body mechanics and ergonomics. 15. Monitor and handle guest complaints, ensuring guest satisfaction. 16. Review departmental profits, payroll expenses, etc. 17. Motivate staff to perform at their highest abilities. Communicate upselling techniques. 18. Expedite table turnover and table resetting. 19. Assist with ordering restaurant supplies and monthly inventory of supplies. 20. Monitor credit card charge procedures, reconciliation/deposits, house charges, and check controls. 21. Enforce all liquor liability laws, including prohibiting sale of liquor to intoxicated guests and to minors. 22. Maintain knowledge of hotel features/services, outlets, hours of operation, etc. 23. Practice emergency procedures in compliance with hotel/company standards; react and assist in hotel emergency situations as needed. 24. Be an ambassador of the hotel and the company at all times, in and out of the work place. 25. Support internal audits and accountability to Forbes standards; strive to continuously improve. 26. Ensure by example that the Inn at Perry Cabin vision and pillars are known. 27. Observe standards for the department in image, appearance, and grooming; properly represent the company and the profession to outside organizations and the community. 28. Be knowledgeable of, implement, communicate, and comply with policies of the Inn at Perry Cabin (IPC)and its Hotel Human Resources Department. 29. Maintain confidentiality and security of all guest and general hotel information. 30. Assist in other areas as needed. SUPERVISORY RESPONSIBILITIES Servers, Server Assistants, Host Persons, Food Runners, Bartenders, Restaurant Supervisors JOB REQUIREMENTS Education & Experience High school diploma or equivalent required. Minimum three years’ experience in a luxury restaurant, preferably in some leadership capacity. Minimum 1 year of leadership experience required. College degree preferred. Skills Proven leadership qualities. Working knowledge of restaurant operations and management. Ability to communicate in English with hotel guests, suppliers, and employees to their understanding. Knowledge of all applicable State/Federal labor, liquor, and restaurant laws & regulations. Ability to provide friendly, efficient and courteous service to guests. Ability to analyze written reports and prepare written or typed reports. Ability to access, input and retrieve information on the computer system. Ability to work independently and exercise judgment to resolve personnel and production issues that arise during daily operations. Ability to handle the stress inherent in overseeing operations, interacting with co-employees, and resolving guest problems. Ability work under pressure, be organized, self-motivated and work well with others. Strong positive attitude and ability to initiate light conversation with guests. Knowledge of hotel property and operating hours of each guest service area. Basic knowledge of St. Michael’s and surrounding areas. Ability to provide legible communication. Ability to complete work in a timely, accurate and thorough manner. Ability to work effectively and relate well with senior management, colleagues, subordinates, and individuals inside and outside the hotel. Understanding of the luxury hotel environment. Additional foreign language skills a plus. WORKING CONDITIONS The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equipment to Be Used • Standard office equipment, including telephone, computer, printer, copier, calculator, fax; computer programs including Microsoft Word, Excel, and email; other restaurant equipment including Physical & Mental Requirements • Regularly required to stand, walk, talk and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch. Requires manual dexterity sufficient to operate standard office equipment. Requires normal range of hearing and vision. • Must be able to lift equipment, supplies, etc. of at least 30 pounds. • Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Work Environment • Interior of hotel—occasional exposure to direct sunlight, high humidity, extremes of heat and cold, noise, and other conditions associated with the hotel and restaurant environments. • The work environment includes high guest contact and noisy, crowded environment; may involve varying conditions and circumstances with guests, staff, visitors, government agencies, etc. My signature below acknowledges that this job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor. Nothing in this job description restricts management’s right to assign, reassign, or remove duties and responsibilities to/from this job at any time. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship." Qualifications Candidate must be flexible with availability to work any shifts. Requires good communication skills, both verbal and written, as this position requires continuous interaction with hotel guests and staff. Ability to supervise subordinate staff, including but not limited to assignment of duties, evaluating service and taking disciplinary action when necessary. Knowledge of liquor laws and regulations, health department regulations, and TIPS" certification is helpful. Experience with Excel Compensation Range The compensation for this position is $60,000.00/Yr. - $60,000.00/Yr. based on qualifications and experience.