Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Job Description – Retail Field Communications coordinator  

The Retail Field Communications Team support all aspects of daily operations, including support in planning of communication both to and from stores across the EU estate, corporate initiatives, feedback and proposed enhancements to our current communication channels. The team also supports stores in all areas of Operations, and works to improve documentation, policies and procedures and management of Store workload. 

Who Are You: 

You are reliable, self-motivated and have strong communication skills. You thrive in a rapidly changing environment, are fashion-curious and capable of multi-tasking and prioritising in a demanding environment.  

What You’ll Do:  

Support Manager on maintenance of Retail Calendar planning for EU to ensure business units and stores are aware of key events and deliverables across Europe 

Engage with Operations team members in weekly calls & through direct store visits to understand and keep abreast of current situations within the Field 

Manage and maintain various information through administrate tasks 

Maintain proficient level knowledge of all in-store systems 

Maintain expert knowledge across all Operational policies & procedures 

Oversee content & publishing of all communication to the field including – workload, announcements and relevant documents the communication platform 

Manage 52 week communications cadence to stores 

Build and maintain exceptional channels of communication with all corporate partners/teams 

Support communication to Retail Field Management as necessary to gain buy-in and understanding of any new policy/procedure/rollout  

Own personal goal setting & delivery on operational projects 

Oversee and lead further development of Product Knowledge and roll-out to stores 

Coordinate any translation needs across training documentation, including policies, procedures & necessary training tools 

Partner with Line Manager and L & D on developing new training with the L & D platform to be delivered to stores 

Support in development of all operational policies, procedures & training 

Support Field Rollouts as required and additional ad hoc training needs 

Partner with Store Mangers and District Managers on all levels  

Partner with Line Manager and Operations Coordinators to gain feedback on training tools/store resources in field  

You’ll Need to Have: 

Head Office experience in Retail Operations and Communications required 

Experience working in a retail environment is beneficial 

Excellent Communication (Written and verbal), accuracy and strong attention to detail 

Proficient in PowerPoint, InDesign, Page Tiger, Word & Excel  

Able to communicate effectively and across the company hierarchy  

Able to manage & independently prioritise workload 

Ability to travel, as this position requires approximately 10% travel 

We’d Love to See: 

Interest in self-development and in growing your career within Capri Holdings (Versace, Jimmy Choo, MICHAEL KORS) 

A true brand ambassador with a passion for fashion 

Passionate and confident about technology with an entrepreneurial spirit 

Passion for people development with the ability to listen, allowing time for questions and ideas, and build trust to foster an inclusive work environment 

Must love Michael Kors as a brand and be very knowledgeable and passionate about our Product 

What We offer: 

Employee discount across Michael Kors and Jimmy Choo 

Pension 

Employee Wellbeing Programme 

Hybrid working

Healthcare 

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V