Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will support our order-to-cash (OTC) operations and/or the customer collaboration agenda for a given market or set of customers. You will offer improved value and service to the customer and increase supply chain efficiency while offering clear accountability and transparency into customer performance through a single point of contact.

How you will contribute

You will:

Drive effective cross-functional communication among stakeholders including sales, logistics operations, demand planning, product supply and external partnersAchieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processesDevelopment, coach, delegate and lead a team that can drive the business agenda and give them the opportunity to grow in the organizationFocus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value-creation initiatives identified through customer collaborationDeliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Experience in CS&L function, ideally with excellent knowledge of OTC management and processes, customer supply chain managementCross-functional experience (sales, CS&L controlling, demand planning, and logistics and warehousing knowledge)SAP, information systems, process design, standard operating proceduresExperience leading and developing a teamAble to analyze data and derive insights into action with a focus on delivering to timelines and KPIsGreat interpersonal, teamwork and communication skillsAble to influence, negotiate and apply commercial acumen

More about this role

+8 years of experience in CS&L, working with SAP systems with order management processes, order to bill, order fulfillment and logistics functions
Experience in digital transformation projects, leading training in the organization
Experience as a leader, managing teams and working with different business areas. Supervising local testing and validation of data and interfaces

Previous experience in mass consumption and multinational companies

Education / Certifications:

Bachelor's degree

Job specific requirements:

Advanced English

Work schedule:

Hybrid (2 or 3 times per week in the office)

No Relocation support available

Business Unit Summary

Mondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Network Management

Customer Service & Logistics