Transdev in San Bernardino, California is hiring a Scheduler to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety.  Transdev is proud to offer: CBA Position:Position Subject to Collective Bargaining Agreement: Starting pays $19.00, position governed under current Collective Bargaining Agreement  Benefits include:Vacation: 40 hours after 1 year of full-time employmentPaid Sick Leave: 5 days after 60 days of employment Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities:  Research and analyze scheduled trip requests using the Trapeze Scheduling software. Match trip requests to a route that will ensure timely pick-up from origin or arrival to destination Schedule / Optimizer. Analyze batched trips to ensure they are optimized on the assigned route. Research and correct schedule violations, on-board violations, incorrect vehicle capacities and trips that are requested outside of the defined service area. Ensure that at the end of the scheduling process, OTP goals are reached, and route schedules are adequate to allow for timely performance. Additional duties as assigned. Talent Requirements: Minimum of one (1) year experience using Trapeze in a scheduling environment. Excellent knowledge of the OmniTrans service area. Ability to work independently. Ability to multi-task and prioritize work assignments. Basic computer skills and ability to operate Microsoft Office products. Ability to communicate effectively and work in coordination with other departments is critical. High School diploma or equivalent. Must have excellent customer services skills Physical Requirements: Must be able to work shifts or flexible work schedules as needed.The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.Work environment will be a combination of both indoors and outdoors.  About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.   Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.  Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.  California applicants:  Please Click Here for CA Employee Privacy Policy.