You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Who we are:

Resy is a hospitality technology platform that powers restaurants around the world and a consumer-facing reservation platform for passionate diners. Since its inception in 2014, Resy has created best-in-class software that elevates dining experiences and connects restaurants to a growing network of highly engaged diners, with the powerful backing of American Express. Resy is a go-to destination for restaurant discovery, exclusive access, original content, and chef-driven culinary events. The amazing world of restaurants is just two taps away in the Resy App. 

Resy’s restaurant partners use Resy OS — Resy | Restaurant Management and Table Reservation Software - a complete end-to-end technology platform — to run their businesses smarter and more efficiently. Resy OS takes into account pre, during and post service guest touchpoints to help operators deliver the best hospitality experience. Platform features include table management, wait list functionality, customized SMS text confirmations, guest feedback tools, reports and analytics for 360-degree visibility into operational performance, ticketing, PCI Level 1 compliant third-party credit card handling, and more. 

We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way. 

About the role:

 The role is responsible for: 

Developing and maintaining continuous integration, deployment, and test automation infrastructure. Create regression tests during and after each release using our automation framework. Collaborate with product and development teams on features and fixes. Build development tools that allow our team to scale by removing manual processes. Work with a team of passionate automation and technology enthusiasts. 

Qualifications:

8+ years professional experience working as a QA Automation Engineer. Experience with and understanding of the Resy suite of applications. Self - starter with experience leading QA for multiple projects.  Strong programming expertise (specifically with Python is a must). A passion for troubleshooting and finding unexpected behavior. Strong experience with one or more industry-standard Automation Tools and frameworks, such as Robot Framework, Selenium, Appium, Cypress, etc. General understanding of cloud & containerization principles. Familiar with CI/CD tooling and infrastructure including Jenkins. Understanding of mobile device hardware and software. Comfortable with command line interface and scripting. Experience building, using, and testing APIs. Knowledge of databases and related structure. Experience working in a high growth company. Familiar with performance testing strategies.

Responsibilities: 

Collaborate with product teams, including product managers and engineers, to define quality levels and implement continuous testing throughout the SDLC.   Ensure manual and automated test coverage, performing and overseeing the execution of feature testing and regression testing. Help design, build, and oversee the implementation of automated test suites within the team. Ensure comprehensive testing coverage, including pairing with engineers on the team to create automated tests and testing suites. Strong ability to document test cases and create test sets based on acceptance criteria and user journeys, with no supervision. Strong ability to create Automated Tests from scratch.   Strong ability to effectively collaborate across product teams during a project, provide thoughtful ideas, data-models, testability for feature work.   Excellent understanding of how to design and build testing infrastructure across various domains.   Review the software development process and suggest improvements. Exhibit mastery in one or more technical domains with a high level of expertise across the stack.  

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”).   If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.