Our Opportunity:

Chewy is looking for a Senior Analytics Manager to join our Healthcare Analytics Team based in Bellevue, WA. In this role, you will own and develop analytics infrastructure, tools, and analyses which directly impact customer-facing products and features. You will achieve these goals by defining analytics requirements and delivering results in collaboration with Payments and Gift Cards orgs along with other cross-functional teams.

The ideal candidate demonstrates outstanding skills analyzing large data sets, partnering with business customers, and turning analyses into actionable insights. This individual is highly proficient in developing and driving cross-functional project plans while being able to operate with minimal direction from leadership. Strong written and verbal communication skills are required as this role will lead analyses, share findings with business teams, and drive strategies that promote favorable financial and customer experience outcomes. Does this sound like you? If so, we would love to hear from you! Come run with the Pack! 

What You'll do:

Partner with Payment & Gift Cards senior leadership and cross-functional teams to develop and implement a comprehensive analytics strategy that improves payments & gift cards operations.Partner with business and product owners to document requirements, design experiments, and own analytics for multiple customer-facing feature launches and testsLead cross-functional payments and gift card programs, leading all aspects of data product development and ensuring alignment and accountability across business, engineering, and operational teamsCollaborate with finance, product, operations, and engineering teams to define and track key performance metrics, conduct root cause analyses, and proactively find opportunities to drive continuous improvementCombine multiple data sources, including payments, clickstream, and customer transactional data, to build tools that enable improvements in customer experience and financial outcomesCollaborate with Tech, Product, and data engineers to anticipate, drive, and communicate data infrastructure changes across enterprise data setsIndependently find opportunities for application of advanced analytical solutions, ultimately deploying these solutions independentlyMentor entry level business analysts

What You'll Need:

Bachelor’s degree in a quantitative field such as Finance, Math, Statistics, Economics or a related degree with analytics and quantitative emphasis. Minimum 6 years of related work experience using data and analytics  Strong communication skills with proven track record to translate large data sets into clear, written analyses with specific business recommendationsProficiency in SQL and statisticsAdvanced Excel skills Strong data visualization skills using software such as Tableau, Power BI, etcProven experience independently leading cross-functional projects, delivering results on tight timelinesFamiliarity with Ecommerce payment processing, cost of payments, gift card issuance and redemption and associated KPIsDetailed understanding of Financial KPIs, P&L statement, and accounting principlesOutstanding attention to detailAbility to operate in ambiguous environments with speed and dedicationAbility to travel up to 10% of the time

Bonus:

Ecommerce or Retail experience leading payment operations and gift card program management strategiesMasters or equivalent advanced academic degreeProject Management CertificationAdvanced technical skills using R, Python, or other programming languagesData modeling experience in Merchandising, Finance, Retail/Ecommerce, Payments

 

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com. Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Base Salary Range$155,500—$222,000 USD

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

 

If you have a question regarding your application, please contact HR@chewy.com.

 

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