**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. **SUMMARY & ROLE INFORMATION** Join our team and positively impact how businesses are run across the globe. SAP CX is a leader in enterprise cloud applications for cloud CRM and DXP solutions, with thousands of organizations using our SaaS solutions to understand their customers best and engage with relevance and personalization. As part of the SAP CX portfolio, Sales & Service Solutions is looking for a Java AI Senior Developer. If you think you have what it takes to be part of a fun, fast-paced, diverse, and talented group of team members who are the driving force behind our company’s product portfolio, then we want to hear from you! **Job Summary** We’re looking for someone who wants to challenge the status quo, who is humble, always learning and stays curious. You value working with diverse people, you are yourself inclusive and empathic, and you put people first. In our team, we believe in putting people first and by doing that, we believe we can change the world. Our environment is safe to let people be themselves to leverage their strengths. We are looking for a passionate, highly motivated, and experienced Java AI Senior Developer to join our team. The potential candidate would work closely with other members of the team and other functional groups within Sales & Service Solutions as a whole. The role demands technical expertise in AI, software development using microservices, Java/Spring Boot, building REST APIs, event-driven architecture, working with databases, UI web component development using Angular, and handling production issues and complex requirements for customers. We are especially interested in candidates with experience in Artificial Intelligence technologies, including working with large language models (LLMs), generative AI (GenAI), and the ability to develop and operationalize AI capabilities within Enterprise Software. **Key Responsibilities:** As a Java AI Senior Developer in the Sales & Service Cloud team, the primary responsibility will be to develop product features within the Sales & Service portfolio, integrating AI-driven solutions, and helping the team deliver services on the cloud-native stack on a continuous basis. You will work with a highly motivated and talented set of colleagues. You will: · Be a motivated, self-starter who can operate with minimal handholding. · Translate business requirements into scalable and performant technical solutions. · Design, code, test, and assure the quality of complex product features within our Customer Experience & Service portfolio. · Contribute to the integration of AI-powered capabilities into our solutions using SAP AI Core and LLMs. · Build intelligent, adaptive services that leverage generative AI to enhance service workflows, recommendations and customer interactions. · Collaborate across teams and time zones, demonstrating flexibility and accountability. **Qualifications:** · 5 years of software engineering experience, with significant exposure to building products on the cloud-native stack. · Strong knowledge of Computer Science fundamentals. · Proficiency in Java; Spring Boot experience preferred. · Familiarity with JavaScript; experience with Angular or ABAP is a plus. · Hands-on experience with Git and CI/CD pipelines. · Proven track record of writing production-grade code for enterprise-scale systems. · Experience working with LLMs and generative AI frameworks (e.g., OpenAI, Hugging Face, etc.). · Demonstrated ability to build or integrate AI-driven features into enterprise applications. · Knowledge of Agentic AI and frameworks · Experience with SQL databases; knowledge of NoSQL and event streaming (e.g., Kafka) is a bonus. · Experience with SAP software (e.g., SAP S/4HANA, SAP Business Technology Platform) is an asset. · Strong collaboration and communication skills. · Experience using tools like JIRA for tracking tasks and bugs. **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com . For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the **SAP Referral Policy** . Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability:** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 125900 - 214300(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com . Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec. Requisition ID: 426647 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: \#LI-Hybrid