Solutions Engineer – North America (Remote, USA/Canada) Department: Solutions & Operations Location: Remote – USA or Canada Travel: Up to 10% international travel (as needed) About BioCatch BioCatch is the global leader in Behavioral Biometrics, a cutting-edge technology that applies machine learning to analyze the digital behavior of users—how they interact physically and cognitively online—to prevent fraud and build trust. Our mission is to unlock the power of behavior to deliver actionable insights that make the digital world safer and more seamless. Trusted by over 25 of the world’s top 100 banks, BioCatch helps financial institutions fight fraud, drive digital transformation, and accelerate growth. Our Client Innovation Board—featuring leaders from American Express, Barclays, Citi Ventures, and National Australia Bank—fosters collaboration and advancement in behavioral-based fraud prevention. With 80+ patents and over a decade of behavioral data analysis, BioCatch is committed to staying ahead of tomorrow’s threats. Learn more at www.biocatch.com. Role Summary We are looking for a Solutions Engineer to join our growing North America team. This role is ideal for technically skilled professionals who thrive in dynamic environments and enjoy collaborating directly with customers. You’ll play a key role in onboarding and implementing BioCatch's anti-fraud solutions across web and mobile applications, primarily for leading financial institutions. As a member of the global Solutions & Operations team, you will lead technical projects, provide integration support, conduct workshops, and work closely with cross-functional teams, including Product, Engineering, Data Science, Engagement, and Threat Analysis, to deliver value to our clients. Key Responsibilities Lead the technical onboarding and implementation of BioCatch solutions for new customers and partners. Manage end-to-end project execution, including planning, timelines, coordination, and issue resolution. Act as the technical point of contact for clients, translating complex requirements into actionable integration steps. Collaborate with client stakeholders (executives, project managers, developers) to ensure seamless solution deployment. Troubleshoot technical issues across web and mobile environments, leveraging your analytical skills and tools. Contribute to internal documentation, best practices, and client-facing technical workshops. Partner with internal teams to continuously enhance solution delivery and customer experience.