We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? **Enterprise Technology** plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are. **In this position...** You'll be working closely as the IT project counterpart to our HR Analyst on a significant initiative. Your main goal will be to ensure the technical success and smooth launch of a new workforce management system for all our hourly employees across the US and Canada. This is a multi-year program focused on replacing our existing legacy timekeeping systems (TWOS and Workforce One) with a single, modern WorkForce Software solution. WorkForce Software is a leader in SaaS for WFM, so this is a chance to work with a top-tier platform! You'll be partnering tightly with IT project managers, the HR team (including their project manager and the HR Analyst), Operations subject matter experts (SMEs), and external solution consultants. Collaboration is key here, as you'll need to bridge the gap between technical capabilities and business needs, while ensuring the design is holistic, sustainable and aligned with Ford IT strategic goals. As an Senior Specialist Product Designer on this project, you'll focus on a specific technical or functional areas of the WorkForce Software application. You'll be responsible for understanding the system's configuration, how it supports our business requirements and company policies (especially those complex ones driven by union agreements), and ensuring the technology performs as needed. **What you'll do...** + Dive deep into a specific technical or functional module of the WorkForce Management system, becoming a functional/technical expert. This could be focused on the time calculation engine, scheduling logic, absence accruals, or integration points with other systems. + Be hands-on in all phases of the system implementation lifecycle – from understanding the technical design possibilities and configuration options, through rigorous testing, supporting the technical aspects of deployment, and providing post-go-live technical support. + Work hand-in-hand with HR and business stakeholders (in HR, Operations, Finance, etc.) to understand their needs. You'll translate those business requirements into functional and technical specifications that the system configuration and technical team can work with. This includes understanding the unique requirements coming from our Canadian locations. + Ensure the system configuration and technical setup are compliant with US federal/state laws and, critically, our Collective Bargaining Agreements (CBAs). You'll work with the HR team to validate that the system correctly applies complex union rules for time, attendance, and pay. + Participate in technical and functional design workshops. You'll analyze how the new system's capabilities align with and support the desired future state business processes, identifying gaps and potential technical solutions. + Define and document the functional system flows, configuration details, and technical requirements for your assigned area. You'll help ensure clear documentation exists for how the system is built and configured. + Play a key role in system validation. You'll review system configuration, validate technical setups, and heavily support testing efforts. This means designing and executing functional and potentially technical test cases, and providing technical assistance during User Acceptance Testing (UAT) with the business users. + Maintain essential project documentation related to the system's configuration, technical design decisions, testing results, and track progress using application metrics or technical reports/dashboards for your specific module. + Support the communication and training teams by providing system-specific knowledge. You might help develop technical FAQs, system user guides, or provide technical insights to trainers. + Assist with technical deployment tasks and provide functional/technical support to local teams as they transition to the new system. You'll help troubleshoot system issues and explain system behavior before and after go-live. + Help users adapt to the new technology by providing reliable system support and helping to troubleshoot issues, contributing to the development of system advocates within the business. **You'll have...** + 5+ years of experience in IT Analysis, Business Analysis, System Implementation, or a related technical role, preferably within HR systems, WFM, or Payroll domains. + A Bachelor’s Degree (or equivalent experience). + Experience within a manufacturing plant environment – this helps understand the operational reality the system needs to support. + Demonstrated experience participating in system implementation projects and strong analytical skills. + Working knowledge of existing timekeeping applications like TWOS and/or WF1 – understanding the current state is helpful for the transition. + Previous experience working in environments with union contracts; knowledge of UAW Collective Bargaining Agreements (CBAs) is particularly valuable, as these drive significant system requirements. **Even better, you may have...** + Working knowledge of Workforce Management (WFM) systems (especially WorkForce Software), HRIS/HCM systems, or Payroll systems. Experience with system configuration in these areas is a big plus! + The ability to analyze system data to understand performance, diagnose issues, and inform configuration decisions. + You're a self-starter with strong time management skills and a keen eye for detail – essential when dealing with system configuration and testing! + Proficiency with Microsoft Office applications. + Strong analytical, problem-solving, and organization skills. + Strong interpersonal, negotiation, and persuasion skills – crucial for collaborating across IT, HR, and Operations. + The presence to successfully influence and interface with peers across departments, consultants, and our UAW working partners. + Confident communication skills (both written and verbal) – you'll need to explain technical concepts clearly to non-technical folks. + Good conflict management skills. + You're a team player with a strong drive for results. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including: + Immediate medical, dental, vision and prescription drug coverage + Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more + Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more + Vehicle discount program for employees and family members and management leases + Tuition assistance + Established and active employee resource groups + Paid time off for individual and team community service + A generous schedule of paid holidays, including the week between Christmas and New Year’s Day + Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: New Hire Benefits (https://fordcareers.co/GSRSP1) This position is a range of salary grades SG 5 - SG8 **Visa sponsorship is not available for this position.** Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. \#LI-Hybrid \#LI-MG1 **Requisition ID** : 45940