FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!

Review work throughout the work process and at completion, in order to ensure that it has been performed effectively and efficiently.Plan work schedules and assign duties to maintain adequate staffing levels, to ensure that activities are performed effectively, and to respond to fluctuating workloads.Provide direction and assistance in the solution of problems with employees.Communicate with employees and management on a regular basis to insure procedures are followed, new procedures and methods are considered and new approved methods or procedures are known and carried out on a timely basis. Appraise and document employee performance at regular intervals as required by company procedures, insuring a plan for improving employee performance and potential.Recommend pay increase based upon performance.  Receive approval from Branch Manager and Operations Manager before discussing with employee.Enforce company policies and procedures, abide by same. Counsel employees in work-related activities personal growth and career development.Must communicate regularly with the Service Manager in order to ensure that daily operations are being performed efficiently and effectively while ensuring that quality is never compromised.Ensure that all jobs are recorded on the service log board. Ensure that the log is kept up to date.Ensure that each and every job and operation is written up as it arrives. Check for method of payment and over the credit limits. Notify Service Manager if payment arrangements need to be made. Do not start a job prior to receiving approval for payment arrangements by the Service Manager.Assist the Service Manager in calculating labor costs regarding all invoices. The number of labor hours must be calculated and recorded on the work order prior to assigning the order to a production worker.When necessary, contact customers in an effort to generate more orders.Ensure that all invoices are closed on a daily basis. Provide the Service Manager with a hard copy of all daily logs and invoices.Ensure that all order returns are the highest priority. Ensure that all return orders are completed and delivered to the customer the soonest possible. Original production worker should be assigned the return order. If the original production worker is unavailable, assign return order to another production worker and back flag the original production worker.Communicate customer complaints to the Service Manager for immediate intervention.Contact customers when delays arise and ensure that you monitor and follow up with the production workers in order to ensure that the order is being completed at the fastest possible rate.

FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.