Summary: Seeking a Service Manager with expertise in mobile cranes to lead service operations, manage customer relations, and oversee technician work.

Requirements:

High School Diploma or GED required; Technical Degree preferred Minimum of five years of experience in heavy construction equipment management or product support Experience with mobile hydraulic and crawler cranes required Proficiency in Microsoft Office Suite

Preferred Skills:

Familiarity with scheduling and expediting the turnaround of a rental fleet Experience with Manitowoc, National, and Grove crane brands beneficial

Responsibilities:

Lead all service operations including customer relations and P&L budgeting Ensure superior aftermarket service and support for parts, technical service, and related customer requirements Oversee technician's work area and prioritize work orders Negotiate warranty settlements and administer product warranty program Coordinate efforts with sales & marketing staff

Pay Details: $80,000.00 to $90,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance