Huntsville, TX, 77348, USA
13 days ago
Specialist I – Customer Service Rep
Requisition: 202500128S Occupational Category (Staff Positions Only): Technical/Para-Professional Hiring Salary: Monthly-Staff Department: Student Account Services General Requirements: High School graduate or G.E.D. equivalent. College or continued education courses in business and/or accounting desired. Experience handling cash preferred. Experience as a customer service representative, accountant, or other related field is desired. Nature & Purpose of Position/Usual Duties: Carries out all financial transactions between the University and students, as well as interdepartmental business transactions. Responsible for assisting in the receipt, disbursement and accountability of cash, checks, and payments received in Student Account Services. Analyzes financial accounts and communicates findings to students, parents, staff and faculty. Provides customer support for Student Account Services. Primary Responsibilities (Staff Positions Only): Receives monetary items for payment of various accounts due. Receives and processes interdepartmental deposits. Produces receipts, reconciles cash drawer, and prepares bank deposits daily. Applies exemptions, waivers, and external scholarships. Analyzes financial accounts and communicates those findings. Provide customer support for Student Account Services and the Division. May coordinate student staff member scheduling, training, and supervision. Assists in planning, developing, implementing, coordinating, and monitoring programs and services. Performs other related duties as assigned.
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