A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

About the Role

Flawless launch of new projectEffective process quality controlFast-response for customer 0km complainDrive continuous improvement for COPQDrive continuous improvement for customer satisfaction

What You Will Do

Responsible for people management of project QEs, IPQC and OQC.Responsible for leading internal PSO document review and iPSO audit.Responsible for initiating safe launch activities and monitor the execution performanceResponsible for collecting and submitting PPAP documents.Responsible for delivering quality training and providing quality support to the project team.Responsible for participating in failures analysis and quality issue investigation.Responsible for monitoring manufacturing process.Existing SOP project quality control maintenance.Continuous improvement activities to improve COPQTrain and coach quality engineersCompliance to IATF16949 and customer requirements.Compliance to Harman BMSReport weekly, monthly, quarterly on external and internal Key Performance Index, quality status.Responsible for fast-response of customer 0km complaintResponsible for root-cause for customer 0km complaintResponsible for action effectiveness for customer 0km complaintOther additional tasks assigned by his/her supervisor.

What You Need to Be Successful

Bachelor's degree or equivalent, preferably in electrical engineering10 years quality working experience in automotive/audio/electronics industries, including 3 years as a management position.Must have a very good skills and experience about problem solving.Have a thorough understanding of statistical methods, APQP, PPAP, FMEA, and automotive quality management systems.Active participation in ISO/TS 16949 assessments.Experience obtained working in automotive industry.Quality related experience is highly desirable  Direct experience with handling the customer complains.Good presentation skill and communication skill.Proficient in both oral and written English is a MUST

Bonus Points if You Have

Bachelor or above in Electrical engineringQuality related working experience in OEMExperince about handling customer complains for multiple OEMs

What Makes You Eligible

Must be a self-starter as a team player. Must have a command of documenting, and analytical skills.Must be fluent in speaking and written Mandarin as well as skils with written and speaking English.Good communication capability and team cooperation spirit.Capable of operating related and porfessional software,Excel PowerPoint etc.

***** INSTRUCTION: The two bullets below are not relevant to all positions, delete bullets that are not applicable to this position. Delete this instruction prior to posting. ****

Successfully complete a background investigation and drug screen as a condition of employmentThis position requires the use of a HARMAN or customer-owned vehicle. As such, any offer of employment will be contingent upon having a clean driving record, which will be evaluated and determined in HARMAN’s sole discretion, no more than four (4) active points for moving violations (issued by any motor vehicle agency), and no references to operating a vehicle under the influence of controlled substances within the last 10 years.

What We Offer

Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer locationAccess to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)Extensive training opportunities through our own HARMAN UniversityCompetitive wellness benefitsTuition reimbursement“Be Brilliant” employee recognition and rewards programAn inclusive and diverse work environment that fosters and encourages professional and personal development

You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.