Your Impact
The Sr Mgr-Digital Category Performance, is a thought leader responsible for a team who serves as the voice for the digital commerce channel by ensuring accountability in achieving digital business goals through the standardization and optimization of customer, channel and commerce data. This includes tracking actionable insights to completion with responsible groups, increasing online awareness and education across partner teams, identifying and creating new opportunities to improve the category experience, create operational efficiencies that drive productivity for downstream partners and delivering projects that will improve category performance on Lowes.com.

Work with a Winning Team

On our team, you'll have the chance to shape the future of retail technology while working alongside talented individuals and leaders who share your passion for innovation and excellence. Our CEO is forward-thinking when it comes to tech, and with a technology team led by one of Forbes Top 50 CIOs you can come to work knowing you’ll have the tools, tech, and support needed to advance your skills.

Since we’ve been in business for over 100 years, we’ve built an excellent track record of growth and success. We also know what it takes to create an inclusive culture that supports you. Here you have the freedom to team up and collaborate, explore your every curiosity, and help us shape the future of retail.

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

What You Will Do

Lead a global team of Analysts (US and Bangalore), who work through corporate level initiatives and provide Category specific support across all 15 Merchandising Divisions

Actively work to identify improvements to data insights and discover processes with the intent to improve proficiency and reduce effort in data management and consumption by creating repeatable and automated processes.

Act as the centralized funnel for all Category level data reporting requests and needs. Work with DACI as primary partner for new and incremental needs.

Champion digital priorities and focus areas with digital business and partner teams

Effectively communicate with different audiences, often executive leadership, both written and verbally. Lead building of materials that are shared with stakeholders and regularly present those to different audiences.

Drive continuous improvement by providing insights, based on the review of weekly category performance reporting.

Responsible for staying up to speed on performance to share these insights and resulting actions with senior cross-functional leadership.

Provide continuous, open feedback and mentorship to team members to encourage their growth and assist them in learning new tools, skills and techniques

Train and develop the talent necessary to achieve stated objectives while providing meaningful development opportunities for individuals in preparation for succession planning

Collaborate and maintain relationships at the senior leadership level with cross-functional groups such as Merchandising, Supply Chain, and Pro as well as other teams within digital commerce.

Use insights, competitive benchmarking, and previous experience to define strategies for delivering assigned portfolio of work.

Define multi-year roadmap for assigned portfolio of work.

Ensure the Digital data strategy aligns and supports with the Category Team’s needs, objectives and standards

Partner across Customer Intelligence teams to ensure compliance with established data analytics processes, roles, quality criteria, and performance metrics.

Foster the analysis & distillation of Category and Brand specific complex digital data sets to identify trends, patterns, and insights that inform business decisions and strategy.

Minimum Qualifications

Bachelor's Degree Business or a related field

8 Years relevant experience

Online / Retail Merchandising / Vendor Management / Digital Marketing

Experience leading teams of direct reports

Preferred Skills/Education

Master's Degree MBA or related field

Benefits

· 401k with up to 4.25% match

· Discounted Employee Stock Purchase Plan (15% discount of strike price)

· Tuition-Free Education

· 10-week Maternity/Parental Leave

· 10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.