Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.

We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

Position Overview

Performs all aspects of Collection operations to ensure timely and accurate filing of government and third party medical claims, ensures maximum reimbursement collection efforts and complies with corporate, FDA, and HIPAA regulations and procedures. The Sr. Billing and Collections Specialist will report to the Credit, Billing and Collection Sr Manager.

Responsibilities

The following represents the primary responsibilities of the position. Other duties may be assigned as needed

Supervising and coordinating activities of the Billing Customer Service and Collections departmentAddress claims correspondence, denials and questions from third partiesAssist in preparation of reports and analyses, setting forth progress, trends and appropriate recommendations and conclusions.Work as part of the support team, including but not limited to members of the Managed Care team, the Customer Care teams, and the Billing team to ensure proactive communication regarding insurance changes/issues.Identify process improvements and recourse needs to ensure projects are completed according to business specifications.Reviews documentation in medical records in order to verify accuracy of charge information and to assist in preparing responses to requests of third party payers.Team development through training and mentoring of peers

Key Decision Rights

Escalation and AuditPerform activities and tasks per job profile and experience.Escalate issues and concerns timely.

Required Leadership/Interpersonal Skills & Behaviors

Organization and attention to detail.Strong data entry and communication skills.interpersonal skills.Cross-functional collaboration and multicultural awareness.Ability to multi-task and work in a fast-paced and demanding global environment.Ability to perform under pressure and meet tight deadlines

Required Skills and Competencies

Proven track record for improving process efficiencies and solving problems.Strong leadership skills with an ability to motivate dotted line and team members.Excellent communication skills both written and verbal, and internal personal skillsExcellent analytical and problem solving skills.knowledge of integrated medical billing software preferredVery strong Analytical skills.Extremely attentive to detail.Exceptional organizational skills.Transition organizations and management of changeAccounts receivable reconsolidation and DSO management.technical training in medical terminology and ICD-9 coding preferred

Education and Experience

Bachelor’s degree in accounting, Finance, Administration, or any Business related. MBA a plus.Accounting experience.+5 years in similar rolesExperience on medical billing a plus.Must have strong attention to detailTeam leader with an understanding of medical terminology a plus.Working knowledge of Microsoft Office (Excel, Word, Outlook, etc.)SAP experience a plus.
 

Additional Information

The position is hybrid work at our Guadalajara Office.Minimal travel required