Global Payment and Deposit Solutions (GPDS) builds and transforms the operating model and infrastructure capabilities that support the Payments and Deposit Services of our client. Their mission is To Deliver World Class Service to all internal and external clients as we place a focus on people, processes, and controls. To achieve this, we need great people that are innovative, customer-focused and have a continuous improvement mindset along with strong knowledge of payments and deposits. GPDS is a rapidly evolving and dynamic team and for highly motivated professionals looking to make an impact. We are looking for individuals who will help shape the Future of Payments and continue to build our client's presence and influence within the industry. We are responsible for the delivery of the Bank's Payment Modernization Program including regulatory, cybersecurity, payment products, SWIFT, and Correspondent Banking Services related projects for the Bank's global footprint. Our projects are designed to deliver the future of payments, including innovative business services, data models, and best in class technology infrastructures that support over $5 Trillion (and rapidly growing) worth of payments daily. This position is for a Business Capability Owner in our client's Payment and Deposits Solutions team and requires subject matter expertise in payment & deposits product domains and substantial knowledge in product capability ownership. The candidate will be responsible for specialized product development of payment and deposits capabilities using Agile/Scrum methodologies. This will be accomplished by integrating knowledge of how Payments and Deposits functions deliver outcomes for multiple business areas at leading financial institutions. The role involves interpreting business challenges, recommending development opportunities, leading cross-functional projects, and developing new solutions. Effective communication, stakeholder management, and the ability to build alignment with senior management are essential. Daily responsibilities include the below:

-Product & Capability Ownership
--Lead and integrate cross-functional understanding of Payments & Deposits Products, including the Strategy, defining Product Vision, Business Capability Maps, and Business Outcomes Roadmaps tied to business goals.
--Monitor the regulatory environment, understand emerging industry mandates, and ensure these are incorporated into Product Strategies, considering impact to business stakeholders and customers.
--Explore new product capabilities, develop business cases for product requests and confirm product initiative scope to be shared across impacted stakeholders.
--Identify, document, and validate current state processes and support stakeholders to design the desired future state target operating model (TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
--Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.
--Prioritize requirements based on inputs from Business Stakeholders & understanding of broader Roadmap priorities for business outcomes.
--Empowered to make delivery decisions and assess/mitigate/manage risks.
--Manage end-to-end traceability from business goals to business rules and features, epics, user stories, and test cases.
--Drive the team to plan and execute regular Business Stakeholder Demos for completed product increments to demonstrate progress and gather feedback; includes compiling and sharing of team performance metrics.
--Plan for people & process changes, coordinate with impacted stakeholders, and execute change plans (i.e., documentation, socialization, communications, training).

-Modern Way of Working:
--Employ Agile, Product Owner mindset, Shift Left testing methodologies and best practices utilizing collaborative tools like Jira, JTMF, and Confluence to ensure projects progress in the right direction.
--Keep current on emerging trends, tools, and techniques to improve product development and delivery, including best practices from Design Thinking and Lean Startup methodologies.
--Contribute to a culture of innovation, actively seeking ways to enhance capability and performance efficiency.

-People Management:
--Lead and manage team members, overseeing activities and deliverables aligned with diverse business clients and segments.
--Foster people development through mentoring, performance feedback, and career succession planning.

-Stakeholder Management:
--Build and maintain productive relationships with internal and external partners, acting as an ambassador for the business area and the bank.
--Effectively engage and update stakeholders, ensuring understanding of project timelines and strategic alignment with senior management.
--Influence senior stakeholders and guide team members in the area of expertise, managing expectations and collaborating across teams to achieve business objectives.
--Compile and communicate performance metrics to relevant stakeholders.

-Communication & Facilitation:
--Convey complex concepts clearly, transforming information into compelling business narratives.
--Effectively communicate product changes and backlog priorities to stakeholders.

-Critical Thinking & Problem-Solving:
--Utilize critical thinking and conflict resolution skills to address complex challenges.
--Recommend best practices for improving products, processes, or services.
--Solve intricate problems and develop innovative solutions through sophisticated analytical thinking.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .