DUTIES AND RESPONSIBILITIES: Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service. Handles customer relations. Promotes Albertson's philosophy of personalized service in each department. Engages in suggestive selling and other sales techniques. Administers Company and Division merchandising, operating and advertising policies/procedures. Communicates Company goals, objectives, policies and procedures to department managers and employees. Provides guidance and instruction to department managers and supervisors. Meets frequently with department heads to review ads, sales plans, store conditions, store promotions, store safety, and to assess employees. Responsible for proper application of established employee relations policies, salary administration policies, employee benefits policies, safety and health standards, grooming standards, and union agreements where applicable. Ensures compliance with OSHA standards. Directs, motivates, trains and participates in the hiring of all store personnel. Monitors employee performance and recommends personnel action such as hiring, firing, layoff and disciplinary action. Conducts formal employee evaluations as required. Identifies training and development needs of key employees for future management positions. Implements Company and Division training programs. Ensures that individual departments effectively schedule work hours and control overtime expenditures. Builds and maintains employee morale. Oversees and ensures compliance with proper cash handling procedures, proper accounting of sales, and proper safe transaction procedures. Verifies cash, performs banking duties and sets up cash register tills. Develops operating budgets and controls all in-store operating, maintenance and supply costs. Follows proper administrative procedures and completes all required reports. Responsible for inventory of all merchandise, supplies and equipment. Recommends expenditure for improvement or repair of store equipment and building. Participates in Corporate audits. Implements emergency procedures in the event of equipment and computer software malfunctions. Provides leadership to create and maintain positive public relations and involvement with the community. Develops, promotes and maintains positive communication channels with manufacturer's representatives, Store, Division and Corporate personnel, and unions where applicable. Responsible for staying abreast of market conditions, trends and competitors activities. Responsible and accountable for maintaining high appearance, product quality, sanitation, and safety standards in all departments. May assist in the performance of all duties in all departments as necessary. Responsible for performing all job duties with honesty and integrity. Other necessary and required job duties and responsibilities