Position Summary Details

The Custodial Supervisor is responsible for giving direction, motivation, and guidance to a team of cleaners. 

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management
 

Shift: Evening   Salary: 50K - 53K The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

Essential Functions

Conducts quality improvement inspections within assigned areas of responsibility  Ensures quality and satisfaction levels are meeting and/or exceeding expectations  Assures the highest quality of customer satisfaction  Assists with Training and Development  Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.  Counsels crew members in regard to tardiness, absenteeism, work performance etc, using proper documentation procedures.  Leads and participates in a team to ensure the successful completion of assigned tasks  Responsible for the running and leadership of the shift in the absence of the Supervisor  When the Supervisor is present, the lead worker may be responsible for directing smaller work groups  Assists the Supervisor and Shift Manager in the direction and supervision of field employees  While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor  Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.  Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities 

Responsibilities

Provides leadership and direction to team members  Provides open communication between field employees and management  Provides positive coaching to team members  Assists with the training of housekeeping staff and schedules work assignments  Assists with making daily and weekly work schedules  Oversees and performs cleaning operations in assigned building  Takes care of keys and access cards for the property  Reports damaged, broken and out of work features/items  Makes sure premises are secured at all times  Oversees and performs additional service requests (tag job) in assigned building  Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.  Coordinates scheduling of cleaning crew.  Oversees quality of jobs and confirms completion with Area Manager.  Provides training to all new hires assigned to the building  Attends and participates in all meeting and training sessions involving assigned property and crew.  Completes time sheets, validates time sheet accuracy and delivers time sheets to office.  Checks supplies, equipment, and chemicals weekly.  Completes order forms completely and accurately.  Coordinates equipment usage and inventories.  Performs all tasks and duties required of your team  Miscellaneous duties as assigned 

Qualifications

Must be 18 years of age or older. 

Requirements

Up to 2 Years Custodial Experience  2 to 5 Years Leadership Experience