Under general supervision, accounts for the daily operations of networked systems including troubleshooting, disaster recovery, file, print and user management. Accounts for proactive capacity planning and performance monitoring. Responsible for the design, configuration, implementation and maintenance of operating system and hardware requirements for enterprise applications. Responsible for the day to day operations of multiple enterprise environments and applications. Responsible for the management and maintenance of several server systems and applications for various departmental applications and needs. Assist in Disaster Recovery planning as well as system and file level backups. Participates in after hour and on-call support.

Education:
Bachelors Degree in computer science or related field or equivalent experience
 

Licensures/Certifications:
Level I Industry Certification (MCSE, VCP, CCA)
 

Experience:
2-3 years of progressive responsibility administering networked computer systems.
 

Skills:
• Skill in oral and written communication.
• Knowledge of basic administrative tasks on multiple platforms and operating systems.
• Skill in project management
• Ability to manage multiple complex tasks simultaneously.
• Experience with at least one of the following: server virtualization, Enterprise SAN administration, Citrix XenApp/XenDesktop
• Familiarity with AD, DNS, DHCP, and networking protocols
• Familiarity with HIPAA HITECH, ITIL, and PMI practices

Principal Duties and Responsibilities:
• Administers networked computer services and disaster recovery through use of relevant hardware and software. Ensures testing of systems and quality control.
• Perform routine tasks such as day-to-day management of data backups, User and e-mail accounts, print Q’s, file shares and file share based applications.
• Maintain basic network services such as DNS, DHCP & WINS services for the enterprise
• Assist with proactive capacity planning and performance monitoring as well as ensure server OS’s are kept up to date with latest relevant patches.
• Assist with the implementation of new systems and ensure that they are included in existing procedures and adhere to existing policies.
• Participate in the on-call rotation and act as second level helpdesk support and maintain documentation library of all relevant systems.
• Leads Disaster Recovery Plan for GBMC.
• Ensures that back-up management is completed.

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

Treats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Meets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

Sets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

Works cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

Demonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

Embraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficiently

Pay Range

$72,782.10 - $123,729.56

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.