Columbia, MD, 21045, USA
3 days ago
Team Lead - Billing and Collections I - Staffing
Salary: $50000-$60000 / Year Position Description: The Team Lead supervises a team ofBillers and Collectors for the Region, and is responsible for managing allaspects of the billing process. Additionally, this individual actively monitorsthe Accounts Receivable (A/R) aging. Essential Duties andResponsibilities: + Supervises billing and collections activities for thespecified district/region with a team of five to ten Billers, Collectors,and/or Reimbursement Specialists + Through servant leadership, continuously assess eachteam members training needs and train each team members on all parts of theirjob, as needed. + Follows-up regularly and timely to ensure all teammembers complete their assignments daily, weekly, and monthly. + Ensures quality processes are followed and communicated + Collaborates and provides continuous and ongoingfeedback to team members, peers, partners, and manager for the purpose ofimproving Maxim and relationships. + Developsteam members using individual development plans, role specific competencies,mentorship, stretch assignments, andestablish succession plans. + Collects on over90 day accounts and other escalated accounts, as needed. Keep manager informedof any potential issues that would impact cash flow. + Organizesand maintains daily operations, plans for future workflow, and creates the teamschedule + Ensures a high level of customer service for our branch offices, clients and payer partners + Acts as a subject matter expert with assigned statesand/or payers + Performs root cause analysis of denials and otherpayment issues. + InformsManager of potential Cash and A/R impact due to payer or claims issues, anddevelops solutions to issue + Performs other duties as assigned Minimum Requirements: + High School degree required; Bachelor’s degree preferred + Experience with commercial insurance required + Must have experience in healthcare reimbursement, withat least two years of supervisory experience preferred + Strongcustomer service skills required + Ability to work in a fast-paced environment and handlemultiple tasks, while maintaining strong attention to detail + Proficiency in Microsoft Office, with intermediateproficiency in Excel + Ability to handle difficult situations in a positiveand professional manner + Excellent coaching skills and ability to motivate team members to reach their goals and potential + Availablefor occasional travel to off-site meetings + Excellent written and verbal communication skills
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