Tier 1 Support Engineer - Fort Worth Fort Worth, Texas **Onsite** Contract $17/hr - $20/hr Our client, a local managed service provider, is growing their Support team. They've built a strong reputation in the Fort Worth/Dallas area by delivering reliable IT solutions to a diverse client base—including enterprise companies, oil and gas firms, and small to mid-sized businesses. They’re looking for a Tier 1 Support Engineer with strong Windows experience. The role includes user account setup, troubleshooting, provisioning equipment, and installing hardware/software. Must be familiar with Windows, Microsoft Office, Active Directory, Group Policy, O365/M365, and Exchange. Strong communication and a professional demeanor are essential for this client-facing role. This is a 3–6 month contract-to-hire role, paying $17–20/hr during the contract period. If converted to full-time, the salary will be $37–40K with potential bonus. The position is fully onsite, Monday to Friday, at their Fort Worth headquarters. **Required Skills & Experience** + 0–2 years in a technical support role + Strong Tier 1 troubleshooting skills + Hands-on experience with Microsoft/Windows environments + Familiar with: + Active Directory + Group Policy + Office 365 / Microsoft 365 + Outlook + Experience with remote desktop support + Basic networking knowledge is a plus **Offer Details** + 3–6 month contract-to-hire + $17–20/hr during contract + potential for overtime + $37–40K salary upon conversion + possible year-end bonus Must be authorized to work in the U.S. without sponsorship now or in the future **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Zoe Zinser **Specialization:** + Technical Support