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Sodexo is seeking a motivated and experienced Training Manager for Patient Services to join our team at AtlantiCare Health System in New Jersey. This role is essential in ensuring that both AtlantiCare and Sodexo staff are well-trained and compliant with patient service standards.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
What You'll Do design, implement, and monitor comprehensive training programs for frontline staff and management in patient servicesdevelop and deliver onboarding programsobserve and shadow staff to ensure training protocols are being followed and provide feedback for improvement. conduct regular rounding on patients to assess satisfaction What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring have a work history within healthcare demonstrating strong employee engagement leadership skills, as well as previous training experience and the ability to work collaboratively have a passion for patient services and caredemonstrate professional communication and interpersonal skillsstrong organizational and project management abilities experience conducting audits, analyzing data, and implementing process improvements Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & RequirementsMinimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years in training