We are immediately hiring for a Quality Assurance Specialist to help support various different aspects of Quality with a large adhesive manufacturer. This is a long-term career opportunity, and we are looking for someone with a Bachelors Degree in a STEM field, and at least 1+ years of hands-on experience working with the quality Standard (ISO 9001) in a similar capacity.

An ideal candidate should have experience both in a QC Laboratory environment and experience with other quality duties including: performing root cause analysis based on customer complaints, performing statistical analysis on batch data and discussing data shifts, and assisting in change control and other quality initiatives.

INTERESTED CANDIDATES CAN SEND UPDATED RESUMES TO MAMCDONOUGH @ACTALENTSERVICES .COM OR TEXT MARISA AT 330. 397. 1302 TO SET UP A PHONE INTERVIEW!

Roles and Responsibilities:

ROLE AND RESPONSIBILITIES

Quality ControlPerform statistical analysis on finished goods to confirm process is in controlAssist in developing production process controlsRecommend process improvements to eliminate rework and poor product qualityDetermine if material is a candidate for change control processInitiate change requests for formula, process or specification based on Quality metricsDevelop methods to eliminate batch adjustments and poor product qualityInitiate Gage R&R studies for the QC Lab and evaluate resultsComplete APQP Product Hand Off packets with development staffAttend hand-off meetings and QC training activitiesAssist in developing and updating Process Flows, P-FMEA, Control Plans and Test ProceduresAssist in building Tech Sheet inputs and QC notesInitiate and help train QC Techs on new Test ProceduresUpdate and documents related to the handoffHelp maintain company-wide calibration programParticipate in Product Team meetings discussing product performance and statistical trends, as neededRevise and maintain test procedures and SOPs related to quality and productionAct as lab liaison between techs and managerCover for absent lab techsAssist Quality Assurance Manager with any other quality-related tasksCustomer advocateAssist customers with material quality issues in a timely mannerIssue Quality Alerts to appropriate department and maintain all records of communication related to alertAid customers and QA Manager in solving customer complaints and concernsDelegate tasks to QC support staff to expedite response timeUpdate the corrective action recordsCompile requested reports for customers (product quality files, white papers, reports, etc.)Complete customer surveysRespond to customer in professional mannerISO/IATFHelp in planning ISO/IATF requirementsParticipate in internal audit teamParticipate in corrective action team investigationsAssist during customer and surveillance auditsAssist in maintaining quality related performance metricsReport and post KPIs monthlyPrepare quality KPI’s for monthly Management ReviewPromote Customer Requirement Awareness throughout NCUMaintain customer requirements and manualsInitiate customer surveysMaintain customer portalsComplete customer surveys and document requestsInitiate change requests and issue to customersInitiate waiversReview customer scorecardsReview/audit CSRs for compliancePerform internal layered process audits (Layer 1)Participate in training activitiesActively listen to or take part in training presentationAsk questions of presenterComplete any reviews, tests, or follow-up to training activityParticipate in training by outside sources to become subject matter expert

QUALIFICATIONS:

Must have at least 1 year of ISO 9001 experienceMust have a Bachelor DegreeIATF experience is a PlusHands on experience would be things like handling ISO audits, helping to plan ISO/IATF requirements, participating in corrective action investigations, maintaining quality related performance metrics, ect.

Pay and Benefits

The pay range for this position is $26.00 - $33.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Delaware,OH.

Application Deadline

This position is anticipated to close on May 16, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.