Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today. Overview VAN DRIVER/BELLMAN - AM SHIFT - FULL TIME Responsible for luggage assistance and shuttle service for all guests while providing guests with personalized service in order to achieve our goal for the best arrival and departure experience in Columbus. Must be able to work flexible hours. Major Functions: Assists with luggage during check in and check out, as well as drives the company van in transporting guests as designated. Essential Functions: - Assists incoming and outgoing guests with baggage, boxes, equipment, etc. (able to move items weighing up to 50 pounds) - Explains services and facilities of hotel, hours of operation, location and location of banquet functions. Orients guests to guestroom layout, heating and air conditioning controls, the nearest ice machine, and other relevant amenities. - Answers questions about local areas of interest, and assists incoming and outgoing guests with all transportation needs to corporations, local area attractions, airport, etc. - Delivers guest laundry/dry cleaning, as well as requested supplies and amenities. - Assists in maintaining cleanliness of parking lots, public restrooms, ash urns, and public areas as needed. Keeps bell closet and back of Front Desk area clean and organized. - Assists with AYS as needed, answering the phones using proper etiquette. - Notifies supervisor of any potential guest challenges or concerns. - Delivers packages received at the hotel to the appropriate departments and logs all incoming and outgoing packages per WHG standards. - Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures. As a Marriott employee you are eligible for competitive perks and benefits, including a Marriott travel discount! You also have competitive pay and flexible scheduling based on your needs! Come join the best team in hospitality! We offer the following amazing benefits for all associates: Bonus programs for every position, team member travel discounts with Marriott hotels and WHG family of hotels, 401K available after 3 months with an employer match of 50% up to 4%, educational reimbursement up to $500 a year, free associate parking, free associate assistance program, free employer provided uniforms, and an employee meal program! Full time associates are also eligible for the following benefits: One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry- offering medical, dental and vision insurance, earn paid time off on your first paycheck and start utilizing it after only 90 days of employment, 7 Paid Holidays a year, 3 Paid Sick Days after 1 year, No limit to the amount of paid time off hours you can rollover each year, a December PTO cashout option, & employer paid life insurance, employer paid AD&D insurance! Qualifications Previous experience is preferred! All final candidates must successfully complete a drug screen and background check. EOE/AA